The purchases made on this website are approved on the basis
of availability. In spite of being approved, if the order contains unavailable
products, we will refund the payment using the original method of payment.
Products available on this website can be purchased at any
time. Purchases made here will be approved within 48 working hours. Deliveries
will be made at the earliest.
For every purchase made on the website, we will apply a flat
shipping rate of $19 is applicable.
The order details, including the total order amount, cost of
shipping and additional shipping charges (if any) will be displayed on the
checkout page. Users can make purchases by adding the products they wish to
purchase to their shopping cart.
International delivery is available on this website.
For every purchase made on this website, an estimated
delivery time will be provided. The maximum time for delivery is 20 working
Payment will be authorized in US dollars only.
We accept payment through your MasterCard or VISA. The
website will authorize payment for your order once it has been processed. Once
the amount is credited, we will send the payment receipt to your email account
Cash payment is not allowed on this website.
To help you find the location of your order, we will send a
tracking link to your email account. Kindly view this link 36 hours after the
order has been dispatched to know your order status.
In case of any delayed deliveries, kindly notify our
customer support. If the delay has been extended more than 7 days from the
expected delivery date, then we will conduct an inspection to find the cause
for delay. If the delay has been caused due to our negligence, we will resend
the order once again, bearing all the shipping charges.
If you receive any damaged products, kindly let us know.
The purchases made on this website are applicable for cancellation.
To cancel your order, kindly provide your order number details. To cancel an
order which has already been delivered to you, kindly send back the order to
We will consider returns once you provide a written request
within 3 working days from the initial product delivery date. In case products
are delivered in a damaged state, kindly send back the order for inspection. We
will require at least 12 working days to check the order for damages. If the
damages are genuine, we will send a new product. The shipping charges will be
paid by us. You may avail refunds on the order amount. Refund will also be
provided in case the product is unavailable.
The refund amount will be transferred through the original
method of payment. We will make the refund if the request has been approved. We
will transfer your refund amount excluding the shipping charges. The amount may
be transferred either to your MasterCard/VISA or to the bank account which was
used for the initial purchase. Cash refunds are not available. We will refund
your payment not earlier than 3 working days from the confirmation but within
10 working days.
While transferring refunds, we will not include the shipping
charges and handling costs borne by the customer during the purchase of the
order. If you wish to return the order, you must bear the shipping charges. The
order must also be sent in its original condition. We cannot guarantee that the
returns will be accepted by the website. For out-of-stock products, we will transfer
You can dial our listed numbers if you have any queries or
suggestions. You can also send in your queries to our email address.